VAELIX
Privacy
Privacy Policy
Effective Date: July 14, 2026
At VAELIX, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website.
Information We Collect
When you place an order or contact us, we may collect:
* Name
* Billing and shipping address
* Email address
* Phone number (if provided)
* Payment information (processed securely through our payment providers)
* Order history
How We Use Your Information
We use your information to:
* Process and fulfill your orders
* Provide shipping updates and order confirmations
* Respond to customer service inquiries
* Improve our products, website, and customer experience
* Prevent fraudulent transactions
Payment Information
VAELIX does not store your full credit or debit card information. Payments are securely processed through trusted third-party payment providers.
Information Sharing
We only share your information with trusted third-party services when necessary to operate our business, including:
* Payment processors
* Shipping carriers
* Email service providers
* Website hosting and e-commerce platforms
We do not sell, rent, or trade your personal information to third parties.
Data Security
We take reasonable administrative and technical measures to help protect your personal information. While no method of online transmission or electronic storage is completely secure, we strive to use commercially reasonable safeguards.
Data Retention
We retain customer information only as long as necessary to fulfill orders, provide customer support, comply with legal obligations, and maintain business records.
Cookies
Our website may use cookies and similar technologies to improve website performance, remember preferences, and analyze website traffic. You can disable cookies through your browser settings, though some features of the website may not function properly.
Your Rights
You may request to:
* Access the personal information we have about you
* Correct inaccurate information
* Request deletion of your personal information, subject to legal or business recordkeeping requirements
To make a privacy-related request, please contact us using the information below.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through our Contact page or by email.
Policy Updates
VAELIX may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Effective Date: July 14, 2026
At VAELIX, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website.
Information We Collect
When you place an order or contact us, we may collect:
* Name
* Billing and shipping address
* Email address
* Phone number (if provided)
* Payment information (processed securely through our payment providers)
* Order history
How We Use Your Information
We use your information to:
* Process and fulfill your orders
* Provide shipping updates and order confirmations
* Respond to customer service inquiries
* Improve our products, website, and customer experience
* Prevent fraudulent transactions
Payment Information
VAELIX does not store your full credit or debit card information. Payments are securely processed through trusted third-party payment providers.
Information Sharing
We only share your information with trusted third-party services when necessary to operate our business, including:
* Payment processors
* Shipping carriers
* Email service providers
* Website hosting and e-commerce platforms
We do not sell, rent, or trade your personal information to third parties.
Data Security
We take reasonable administrative and technical measures to help protect your personal information. While no method of online transmission or electronic storage is completely secure, we strive to use commercially reasonable safeguards.
Data Retention
We retain customer information only as long as necessary to fulfill orders, provide customer support, comply with legal obligations, and maintain business records.
Cookies
Our website may use cookies and similar technologies to improve website performance, remember preferences, and analyze website traffic. You can disable cookies through your browser settings, though some features of the website may not function properly.
Your Rights
You may request to:
* Access the personal information we have about you
* Correct inaccurate information
* Request deletion of your personal information, subject to legal or business recordkeeping requirements
To make a privacy-related request, please contact us using the information below.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through our Contact page or by email.
Policy Updates
VAELIX may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.